It’s the most wonderful time of the year. Delicious food, piles of presents, and for retail businesses, crowds of shoppers through the doors!
Retailers need to meet this demand with perfectly balanced schedules. Understaff your shops and you run the risk of missing sales targets. But overstaff, and wage costs will start to spiral.
A shift planning app can prove invaluable for finding this balance. Let’s take a closer look.
So, what exactly are the challenges of the festive period for retailers? Well, they’re much the same as during the rest of year, but hugely amplified.
The two versions share a lot of features, but the app has the benefit of being accessible on the go. And this translates to a bunch of advantages around scheduling.
With staff wanting more flexibility over their holiday hours, a shift planning app can make them real collaborators in the scheduling process.
Here’s what staff can do in the tamigo app:
The week always has surprises up its sleeve: an extra busy day on Tuesday, two employees calling in sick on Thursday. Add to that the extra headache over the holidays of delayed deliveries or low inventory.
All these scenarios require quick, agile scheduling.
With a shift app, you can adapt to this whirlwind in a couple of taps on your smartphone. Edit and add shifts, approve shift swaps, find out who’s available to come in on short notice.
No matter what changes are made, everything’s saved in real-time. Everyone throughout the company always gets the most up to date schedule at their fingertips.
A shift planning app eliminates the need for emails or calls every time the schedule changes. Employees are notified instantly through the app. Managers save so much time, while staff can trust they’re being kept in the loop.
tamigo also serves as space for daily internal communication.
tamigo Chat, our in-built instant messaging tool, gives employees the chance to message each other or their manager. Meanwhile, users with the right permissions can send out no-reply announcements - to the whole company, or just to specific departments or groups of staff.
The holidays are serious business for retailers. A shift planning app can help businesses not just cope with the extra demand, but positively prosper. The same goes for the other tools in tamigo’s all-in-one WFM solution, from KPI reporting to payroll exports.
To learn more, head to our retail page below.